Frequently Asked Questions
Find answers to common questions about our services, processes, and solutions. Can't find what you're looking for? Contact us directly.
Cloud Services
What cloud platforms do you support?
We support all major cloud platforms including AWS, Microsoft Azure, and Google Cloud Platform. Our team has extensive experience with cloud migration, optimization, and management across these platforms.
How long does cloud migration typically take?
Cloud migration timelines vary depending on the complexity of your infrastructure. Simple migrations can take 2-4 weeks, while complex enterprise migrations may take 3-6 months. We provide detailed timelines during our initial assessment.
Do you provide 24/7 cloud support?
Yes, we offer 24/7 cloud support and monitoring services. Our global team ensures round-the-clock coverage across different time zones.
Cybersecurity & IAM
What IAM services do you provide?
We provide comprehensive IAM services including user provisioning, SSO implementation, MFA setup, role-based access control (RBAC), and regular security audits and compliance assessments.
Are your security solutions compliant with industry standards?
Yes, our security solutions comply with major industry standards including ISO 27001, SOC 2, GDPR, HIPAA, and FedRAMP. We ensure your systems meet all regulatory requirements.
How often should security assessments be conducted?
We recommend quarterly security assessments for most organizations, with annual comprehensive audits. High-risk industries may require more frequent assessments.
DevOps & Automation
What DevOps tools do you specialize in?
We specialize in popular DevOps tools including Jenkins, GitLab CI/CD, Docker, Kubernetes, Terraform, Ansible, and various monitoring solutions like Prometheus and Grafana.
Can you help modernize our existing DevOps practices?
Absolutely! We specialize in DevOps transformation and can help modernize your existing practices, implement CI/CD pipelines, and improve your development workflow.
Web Development
What technologies do you use for web development?
We use modern technologies including React, Next.js, Node.js, Python, PHP, and various databases. We choose the best technology stack based on your specific requirements.
Do you provide ongoing maintenance and support?
Yes, we offer ongoing maintenance, updates, and support packages to ensure your website remains secure, up-to-date, and performs optimally.
General Services
What industries do you serve?
We serve multiple industries including healthcare, finance, education, manufacturing, retail, hospitality, and technology. Our solutions are tailored to meet industry-specific requirements.
Do you work with small businesses?
Yes, we work with businesses of all sizes, from startups to enterprise organizations. We tailor our solutions to meet your specific needs and budget.
What is your typical project timeline?
Project timelines vary based on scope and complexity. Small projects may take 2-4 weeks, while large enterprise projects can take 6-12 months. We provide detailed timelines during project planning.
How do you ensure project quality?
We follow industry best practices, conduct regular testing, provide progress updates, and have quality assurance processes in place. We also offer post-launch support and maintenance.
Still Have Questions?
Can't find the answer you're looking for? Our team is here to help.