Privacy Policy
Robust Softech is committed to protecting your privacy in accordance with Indian data protection laws. This policy explains how we collect, use, and safeguard your personal information.
Last updated: January 2025
Applies to all users in India and globally
Your Privacy Rights
As an Indian company, Robust Softech respects your fundamental right to privacy under Indian law. We only collect data necessary to provide our IT services, and we give you full control over your personal information.
Data Controller:
Robust Softech Private Limited
F-195, Second Floor, Industrial Area Phase 8-B, Sector 74, Mohali, India 160055
Registration: Indian company (CIN: U72200PB2013PTC037123)
Email: privacy@robustsoftech.com
Personal Data We Collect
Personal Information
Information you provide directly when creating an account or making purchases.
Examples:
- Full name
- Email address
- Phone number (optional)
- Company name and address
- Project requirements
Retention: Account lifetime + 7 years
Payment Information
Financial data processed securely through our payment providers.
Examples:
- Credit/debit card details
- Payment history
- Transaction records
- GST information
Retention: 7 years (Indian tax law)
Usage & Analytics
Data collected to improve our services and understand user behavior.
Examples:
- Website interactions
- Service preferences
- Download history
- Performance metrics
Retention: 2 years maximum
Your Data Protection Rights
Under Indian IT Act 2000 & Rules
- Right of Access: Get copies of your personal data
- Right to Rectification: Correct inaccurate information
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Limit how we use your data
Additional Rights
- Right to Data Portability: Transfer your data elsewhere
- Right to Object: Stop certain processing activities
- Right to Withdraw Consent: Revoke permissions given
- Right to Complain: Contact the Data Protection Authority
Questions About Your Privacy?
We're committed to transparency about how we handle your personal data. If you have any questions or want to exercise your rights, please don't hesitate to contact us.
Privacy Inquiries
privacy@robustsoftech.com
Data Protection Authority
meity.gov.in
Response Time
Within 30 days (as required by law)
This policy was last updated on January 2025 and is reviewed regularly to ensure compliance with Indian data protection laws and regulations.